Emails
Sender and branding
Make Sofcy's emails look and read like they come from your store.
Sender settings
In Settings › Email templates, click Edit sender settings.
| Setting | What it does |
|---|---|
Sender name | The name customers see in their inbox. Required. Default Sofcy Reviews, so change it to your store's name. |
Reply-to email | Where replies go when a customer answers an email, such as support@yourstore.com. Optional, but without it replies do not reach you. |
Emails are sent from info@sofcyreviews.com, a domain set up for delivery, with your sender name in front: "Your Store" <info@sofcyreviews.com>. The sending address itself cannot be changed.
Branding
In Settings › Branding, or Edit template styling in Email templates.
| Setting | Where it shows |
|---|---|
Primary color | The stars, buttons and links in your emails. Also your storefront stars, until you set a star colour in the Review Widget customizer. Default #4C5BD4. |
Customer-facing name | Your store's name in emails when no logo is set. The sender name is used first, if you set one. |
Store logo URL | The image at the top of your emails. It must start with https://. Upload your logo to Content › Files in Shopify and paste its link here. |
Preview emails takes you to Email templates to see the result. The Home setup guide's Add store logo and check email styling task ticks off once you save Branding.